Terms of Service

By accessing or using this website, submitting an enquiry or using any website feature provided by Subsel Tech Solutions, you agree to these Terms of Service. If you do not agree, please do not use the website.

“Subsel,” “we,” “our” and “us” refer to the Subsel Tech Solutions entity that operates the website or enters into an agreement with you, including Subsel Tech Solutions Private Limited in India and Subsel Tech Solutions LLC in the United States, as applicable.

The website provides information about our Salesforce, Zoho, AI, data, integration, product engineering and managed support capabilities. Website content is provided for general information and does not constitute a binding offer, technical warranty or professional advice.

Specific services, deliverables, assumptions, timelines, responsibilities, fees and acceptance criteria will be described in a written project agreement. Estimates or discussions before signature are indicative unless expressly stated otherwise.

Changes to agreed scope, dependencies or timelines may require a written change request. You are responsible for timely decisions, access to appropriate stakeholders, accurate requirements and access to the systems and information reasonably required for delivery.

Fees, billing milestones, payment periods, reimbursable expenses and applicable taxes are defined in the relevant project agreement. Unless that agreement states otherwise, invoices are payable within the stated payment period and amounts are exclusive of applicable taxes.

We may pause affected services after reasonable notice when undisputed invoices are overdue or when required client access, approvals or dependencies remain unavailable.

Subsel retains ownership of its pre-existing materials, reusable frameworks, methods, know-how, accelerators, templates and general-purpose components. You retain ownership of materials and data you provide to us.

Ownership or licensing of project-specific deliverables will be stated in the project agreement. Unless otherwise agreed, any transfer of project deliverables is conditional on payment of all applicable fees. Third-party software and open-source materials remain subject to their respective license terms.

Website text, visual design, logos, graphics and other content are owned by or licensed to Subsel and may not be copied, republished or commercially exploited without written permission.

Each party must protect the other party’s confidential information using reasonable care and use it only for the permitted business purpose. Detailed confidentiality, security and data-processing obligations may be included in a nondisclosure agreement, master services agreement or data processing addendum.

We access client environments and data only as needed for authorized services. Clients remain responsible for determining the lawful basis for data placed in their systems and for defining appropriate access, retention and compliance requirements.

Our services may integrate with or depend on Salesforce, Zoho, cloud infrastructure, payment services, communication tools and other third-party products. Those products are governed by their own agreements, availability commitments and privacy practices.

Subsel is not responsible for changes, outages, restrictions or discontinuation of third-party products outside our reasonable control. We will communicate known material dependencies and support practical mitigation where included in the engagement.

Any service warranty will be stated in the relevant project agreement. To the maximum extent permitted by law, the website and its general content are provided “as is” and “as available.” We do not guarantee that the website will always be uninterrupted, error-free or suitable for every purpose.

Nothing on the website guarantees a particular commercial, financial, adoption or performance result. Outcomes depend on scope, data quality, client participation, third-party systems and other circumstances.

Liability relating to paid services is governed by the applicable project agreement. For use of this website, and to the maximum extent permitted by law, Subsel will not be liable for indirect, incidental, special, consequential or punitive loss, or for loss of profits, revenue, data, goodwill or business opportunity.

Where liability cannot lawfully be excluded, Subsel’s aggregate liability arising only from website use will be limited to the greater of the amount you paid specifically for that website use in the preceding twelve months or the minimum amount required by applicable law.

We may restrict website access where we reasonably believe these terms, applicable law or system security have been violated. Project suspension and termination rights, transition assistance and payment obligations are governed by the relevant project agreement.

The governing law and dispute forum for paid services will be stated in the applicable project agreement. If no project agreement applies, these terms are governed by the laws applicable to the Subsel entity responsible for your relationship, without regard to conflict-of-law principles.

Before starting formal proceedings, both parties agree to make a good-faith effort to resolve the concern through business representatives.

We may update these terms to reflect changes in our website, services or legal obligations. The revised version will be posted on this page with a new effective date. Continued website use after an update means you accept the revised terms.